Login
Forgot password? Become a member

Date: 16-Dec-2014

Details


OMC 
Facilitation & Training

TAA (Vic) - ENHANCED LEADERSHIP PROGRAM

Enhancing business performance through your people


TUESDAY 16 DECEMBER & WEDNESDAY 17 DECEMBER
VENUE: AHA (Vic) Office, Level 1, 1 Little Collins Street, Melbourne
TIME: 9am – 5pm (each day)
TAA (VIC) MEMBER RATE: $660 per person (including GST)
NON-MEMBER RATE: $759 per person (including GST)

The TAA (Vic) – Enhanced Leadership Program has been developed to enhance the leadership skills and improve performance of operational supervisors and managers.

This 2-day program combines best practice leadership concepts with practical application approaches to create a unique and interactive learning experience.

Key leadership challenges explored in the program are:

  • How do I better communicate with my team & verify understanding?
  • What do my team need to know to increase performance?
  • How do I change the behaviours of my team?
  • What is my leadership style & what do I need to do differently to lead my team more effectively?
  • How do I define my expectations of performance?
  • How can I improve the way I communicate my expectations of performance?
  • How do I provide more effective performance feedback?
  • How can I better deal with resistance I may encounter?
  • How do I go about leading change?

Who should attend?
This program has been designed for property supervisors, front-line managers, assistant managers, department heads (housekeeping, food & beverage) and duty managers - those that have day-to-day accountability for leading staff, therefore day-to-day accountability for creating a difference.

Participant numbers:
Min participants 12 Max participants 16

Please register your attendance by completing the form on this page.